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Potential Delays in Balikbayan Box Deliveries

At NJJR Express, we want to keep our valued customers informed that some balikbayan box deliveries may experience delays due to congestion at major international transshipment ports and increased vessel traffic into the Philippines. These conditions have affected shipping schedules across the industry and are beyond the control of logistics providers.

Please be assured that we are working closely with our shipping and delivery partners to move your shipments as quickly as possible and will continue to monitor every box until it reaches its destination.

We sincerely appreciate your patience, understanding, and continued trust in NJJR Express as we work through these temporary challenges together.

Thank you for allowing us to be your trusted door-to-door balikbayan box partner.

Exciting Service Update from NJJR EXPRESS

At NJJR EXPRESS, we are always finding new ways to serve you better. We know how important it is for your balikbayan boxes to arrive quickly, safely, and reliably—and we’re excited to share an improvement designed with you in mind.

Starting January 2026, we have officially partnered with BECA Logistics as an additional in-country logistics provider, alongside Soonest Express Cargo, to further enhance deliveries throughout the Philippines. Click to read more.

We’ve also made it easier than ever to connect with us

To enhance our service and better support our customers, we offer multiple ways to reach our team—whether you prefer to call, message, or chat online. Our goal is to provide timely assistance, clear communication, and the best possible experience at every step. Choose the contact option that works best for you, and we’ll be happy to help.