NJJR EXPRESS
NJJR EXPRESS
Balikbayan Box Service from the US to the Philippines
FMC OTI License # 029508F | DTI Accredited
We’ve also made it easier than ever to connect with us
To enhance our service and better support our customers, we offer multiple ways to reach our team—whether you prefer to call, message, or chat online. Our goal is to provide timely assistance, clear communication, and the best possible experience at every step. Choose the contact option that works best for you, and we’ll be happy to help.
WEBSITE CHAT
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Important info for our North Carolina customers
Please be advised that Mr. Sam Magno is no longer affiliated with NJJR Express in North Carolina, effective October 1, 2025. For future box pickups or inquiries, please contact our main office.
Important Advisory for Samar & Leyte Deliveries
Due to ongoing bridge restrictions in Eastern Visayas, some deliveries may experience delays. NJJR Express has adjusted routes to ensure your balikbayan boxes continue reaching loved ones safely and with minimal disruption. Thank you for your patience and trust. ❤️
Read more about it here.
Advisory: Potential Delivery Delays Due to Customs Inspections
🚨The Bureau of Customs is now enforcing a 100% physical inspection policy on all consolidated personal effects.
As a result, there is currently a backlog of containers awaiting inspection, which may cause delays in the release and delivery of your packages.
📦 We are working diligently to minimize these delays and will keep you updated on any developments.
❗Reminder: Please do not pack prohibited items. Shipping restricted items can cause further delays or penalties.
Refer to our Terms of Carriage – Section 3.1B for a full list.
Weight Limit
In accordance with the International Maritime Organization (IMO)'s Safety of Life at Sea (SOLAS) Chapter VI specifications on the Gross Mass Weight Requirement of Containers, NJJR Express needs to implement a weight of around 150 lbs. maximum for each balikbayan box.
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BEWARE OF FAKE NJJR AGENTS!!!
To ensure the safety and security of your shipments and to prevent any potential fraudulent activity, we urge all our customers to remain vigilant and take note of the following precautions:
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Request an Official Receipt
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Transact only with authorized agents listed on our website
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Confirm pick-up through Passaic Warehouse. We encourage you to contact our Passaic Warehouse directly at 1(800) 549-7113.
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Click on a location we serve to know more:
NJJR Express News and Advisory
Get to Know Us
The NJJR Express team has been in the balikbayan box business for 30 years. We aim to provide the best service to our fellow Filipinos in the US who sacrifice a lot for their loved ones back home.
Our promise is an honest, efficient, and dependable service to our customers.
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